FAQs

Frequently Asked Questions 

**Q: How long does it take to get my order? 

A: Orders are processed within 3-5 business days, then shipped. Most packages arrive within 3-7 days after shipping.

**Q: Do you offer free shipping?

A: YES! We offer free economy shipping on U.S. orders over $60.

**Q: Do you accept returns or exchanges ?

A: Because each item is handmade with care, we don't accept returns or exchanges . If your order arrives damaged or incorrect , please email us within 3 days and we'll make it right.

**Q: Do you offer custom designs?

A: YES! Send us an email at jmkdesigns1@yahoo.com with your idea and we'll see what we can do.

**Q: Where do you ship ? 

A: We currently ship within the U.S and Puerto Rico .

**Q: How can i contact you ? 

A: Email us at jmkdesigns1@yahoo.com-We typically respond within 1-2 business days .